Just how important is communication? I would argue communications is the life blood of all organizations. And, that when you get down to the it, the root causes are created by communication issues. I’m constantly hearing from franchise professionals that…
Franchisees and cooperatives are overwhelmed with communication. Consequently they’re being trained not to pay attention to any of it. The key is to have less communication that people listen to, but the communication should be of better quality. In…
The unwritten rules that every franchisee should know It has been proven in many recent studies that engagement is 20% culture and 80% climate. If culture and climate are so important in a franchise, shouldn’t franchisees understand the rules that…