Evan Hackel, CEO
Evan Hackel is Founder and Principal of Ingage Consulting, a consulting firm focused on improving the performance of Franchises by improving the relationship of franchisees and the franchisor. By creating a culture of partnership and common purpose, Ingage Consulting is able to help Franchises dramatically improve their performance.
Before founding Ingage Consulting, Evan worked at CCA Global Partners for twenty years. At CCA, he was responsible for four business divisions with over 2000 units, over $5 billion in sales operating in four countries. He also founded CCA’s departments in marketing, national programs, and training. He led the company's effort to buy and turn around a troubled franchise organization from bankruptcy. In four years he was able to grow the troubled franchise from 250 locations to a very successful company with over 550 locations.
In total, Evan has helped launch and found three franchise businesses during his career Two of those were at CCA—which are still successfully operating now—and one, prior to CCA, which he founded, developed and sold.
Evan received an MBA from Boston College and a BA in Economics from Colorado College. He is a current and former board member of several organizations, cooperatives and groups to which he lends his expertise.
Evan resides in Reading, Massachusetts with his wife, Laura, and three children.
Cordell Riley, Partner
Cordell is a 20 year franchising veteran. He currently serves as the president of Tortal, which specializes in the creation of custom, interactive web-based training solutions for the franchise industry. Tortal assists its franchise customers by lowering the cost associated with training, while also expanding training reach and improving operational consistency.
Cordell holds a BBA from Mississippi State University. After graduation, Cordell joined Meineke as a Field Operations Manager and two years later was appointed Manager of Customer Relations and Warranty Performance. In 1999, he assumed the position of Director of Training, which assigned him the responsibility of training all employees within both the Meineke franchise system and the corporate offices.
Cordell currently serves on the Educational Foundation for the International Franchise Association (IFA). Additionally, he has served as a member of the Education Committee of the Automotive Aftermarket Association, the International Franchise Association, and the Board of Trustees for the Motorist Assurance Program. Through these memberships and his current service, Cordell continues to facilitate many seminars and workshops on the subject of franchise training.
Cordell, his wife and two daughters reside in Charlotte, NC.
Deb Binder, COO and CMO
During her career, Deb has led teams in strategic planning, brand development, marketing and visual merchandising. She created an industry-leading lead-generation website and lead management program that changed members’ businesses, created a store of the future that beat all ROI projections and integrated marketing efforts for companies to strengthen brands, improved sales and reduced expenses.
Her work has won many accolades, including a Webby Award for her website, as well as awards for her advertising campaigns and Chain Store Age’s Store Award for the store redesign. She was also recognized as one of "25 Women Propelling the Industry" by FCN in its 25th Anniversary issue in 2011.
In addition to her career experience at CCA Global Partners, Deb also led marketing efforts at Timberland and Comcast Media.
Janet Brideaux, Director of Communications
Crystalle Ramey, Vice President Learning Development
Additionally, she has served 2 years as the Association for Talent Development (ATD) Charlotte Chapter’s VP of Programming, ATD President Elect in 2015, ATD President in 2016 and is currently honored to serve as the Past President in 2017. She is also a comedian, having opened for several nationally touring comedians.
She is passionate about creating learning experiences that inspire behavior change. She regularly attends and speaks at conferences regarding topics that advance the learning profession by empowering learning professionals.
Stephanie Stiles, Director Project Management
Mike Ziglar, Project Manager and Instructional Designer
Dan Black, Vice President Client Engagement
Brannon Dreher, Client Engagement Manager
Brannon returns to the Learning and Development space to provide blended learning solutions for companies based on need and to create customized learning solutions for the clients, while increasing the effectiveness of company’s human capital whether it’s business development, service through client retention or effective leadership.
Brannon also coaches a 18U-17U Showcase Baseball team named the Charlotte Megastars. Brannon recruits young talented baseball players throughout North Carolina and South Carolina to play in his organization. Mentoring/coaching these young men to be leaders, helping them receive scholarship money and preparing them for college, career and their life.
Brannon volunteers for an afterschool program for at risk kids at Billingsville Elementary, mentoring and coordinating fund raising events for the program.
Brannon holds a Master of Business Administration degree in Marketing & Business Development, with a Bachelor of Science degree in Marketing & Management and had his thesis published (Dreher, B. (2011). Alternative Agriculture for the Tobacco Farmer in Kentucky Business Lexington)
Megan Sweeney, Client Engagement Manager
Megan fell in love with training when she was enrolled in restaurant training programs early in her career. Today, she loves helping companies identify their needs, meet them through training, and move to the next level of success.
Megan, who grew up in Northern Virginia, now enthusiastically resides in Charlotte, where she enjoys kickboxing and taking advantage of all the eateries and great activities our city provides.