Work burns people out, it’s a reality. There are real costs that include high turnover, lack of innovation, mistakes and poor customer service, to name a few. Of course, all of those problems result in stress to people and the…
The process of running an effective business is built on a foundation of good communication. Yet good communication eludes us. It seems that the fundamentals of how we communicate are broken. Take a moment to consider how things would…
“Engagement” is the buzzword in business nowadays. But what does it really mean, and is it really enough? When we think about the fans who root for a particular team, they are certainly engaged. They read the sports pages, go…
Did everyone agree with everything you said at the last meeting of your top executive team? Did everybody agree to follow the directions you gave, without objecting or contributing different ideas? And did you feel nice and calm when the…