Guest Post republished from The Active Professional Blog with permission. By: Bob Dearing, CFE I know what you are thinking, “Oh no, here we go again with another article on the evils of the millennial generation.” Your suspicions are…
Want Stronger Franchise Development? Focus on an Amazing Franchise Operations and Training Program
byThe most successful and durable franchises all share one trait. They have strong operational support and offer the best training.
by Evan Hackel When you drove to work this morning, did you pass any fast food restaurants, coffee bars, gas stations, convenience stores, tire sellers, floor covering stores, or hardware stores? I am willing to bet that you did. I…
Manager/employee touch-base meetings were created to be better than yearly or twice-yearly job reviews; they are especially effective when you are leading younger generations. Why are touch-base meetings more effective than old-fashioned, standard job reviews? First and foremost, they take…
Why Franchise OPS? – Everyone in the room is an expert – Two-way communication between participants and facilitators – Meaningful conversation about issues facing your business – Expand your network This years Franchise OPS Theme: – Innovation – Technology, communications,…
Guest Post by Bob Dearing, CFE First, what is a tribe? A tribe is commonly described as a group of people that are connected to each other with an acknowledged leader and shared common ideals or set of mutual goals.…
Customers become more satisfied increase when they are dealing with employees who have been trained to resolve conflicts or – even better – to provide customers with solutions that prevent real conflict from arising at all.