Be Proactive: Strategies for Reigning in Negative Opinions

I have been focusing a lot on blogging this summer.  In fact, I just wrote a guest post for ReputationDR Weblog in which I discuss how you can prevent an angry business customer from ruining your online reputation.  ReputationDR specializes in online reputation management and their blog features a variety of tips on preemptive reputation management.

If a customer or employee has something negative to say, it is better to give them a safe place to do this, such as an internal discussion board, to keep them from voicing their opinion on a public forum.  My post explains how to create a successful discussion board and how to respond to negative comments about your company.

To read the entire post and share your thoughts, click here.

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