Received MBA from Boston College in finance in general management Launched first franchise concept – a video rental store Grew family business from $3 million to $25 million in four years Joined CCA Global Partners as its 5th employee
Founded two new franchise concepts (both successfully operating today) Acquired Design Supply Guild and converted it to International Design Guild from its original 17 locations to over 100 locations in five years Made acting CEO of StarNet, a cooperative of commercial floor covering stores in deep trouble due to exodus..Read More
Oversaw the acquisition of Flooring America out of bankruptcy and managed turnaround; grew from $700 million systemwide sales to over $2 billion in four years Helped launch the Lenders One cooperative, which grew to having over 160 members and over $65 billion worth of mortgage origination Oversaw the development of..Read More
Left CCA Global Partners after helping the company grow at an amazing 29% growth rate for 20 years and achieving systemwide sales of over $10 billion Earned CFE (Certified Franchise Executive) status Started Ingage Consulting; have worked with more than 50 different franchise organizations Launched the Franchise Operations Summit Started..Read More
Acquired Tortal Training, franchising industry’s largest training company, with Cordell Riley; grew by 4x in four years Published Ingaging Leadership Co-Founded Delta Payment Solutions Co-Founded Empowery Internet Seller Cooperative Co-Founded Techfly