- Left CCA Global Partners after helping the company grow at an amazing 29% growth rate for 20 years and achieving systemwide sales of over $10 billion
- Earned CFE (Certified Franchise Executive) status
- Started Ingage Consulting; have worked with more than 50 different franchise organizations
- Launched the Franchise Operations Summit
- Started angel investing, having since invested in 14 companies
- Selected as keynote speaker at the National Cooperative Business Association
