Explosive Trend: Trend: Autonomous Self-Driving Vehicles Will Become Much More Prevalent
by Evan Hackel
Today’s post introduces a series of predictions about explosive trends that I believe will soon transform your company and your way of working. I invite you to share your thoughts.
Trend: Autonomous Self-Driving Vehicles Will Become Much More Prevalent
They will have an immense impact on the speed and efficiency of service and product delivery. We are already seeing this trend in its early stages with app-based meal delivery and other services.
The message for your business depends on the nature of your business. If you are in the food service industry, the changes will be cataclysmic. If you are a traditional restaurant, you will need to create a separate area to prepare and process meals that will be delivered to your customers. At the same time, you should start to think about ways to make your restaurant much more appealing and comfortable for your dine-in customers; you will need to offer more extensive menus and differentiating experiences that motivate them to leave their homes and visit you instead of your competitors. Think of movie theaters, which are already offering recliner chairs, food delivery to seats, and other incentives to get people to come to the movies instead of watching TV at home.
If you are a retail business, start to think about ways to enhance your ability to make deliveries, possibly utilizing self-driving vehicles. And remember, your customers already expect to receive their orders sooner than ever before. No more waiting one or two weeks for delivery. People expect Amazon.com-like levels of service. They already are starting to want their orders to arrive the same day, or in only a few hours. How are you going to adapt to meet those demands in the future?