Guest Post by Bob Dearing, CFE First, what is a tribe? A tribe is commonly described as a group of people that are connected to each other with an acknowledged leader and shared common ideals or set of mutual goals.…
Customers become more satisfied increase when they are dealing with employees who have been trained to resolve conflicts or – even better – to provide customers with solutions that prevent real conflict from arising at all.
Although generalizations about any demographic group tend to be flawed, here are some attitudes that tend to be shared by a significant number of members of this cohort. I have observed these traits in younger millennials I have hired and supervised, and I am willing to bet that you have too.
Evan Hackel “All you do is work!” “You don’t just act like a workaholic, you think like one too!” “That big project that’s occupying all your time is going to damage your family life.” “Does your job really mean more…
To run a successful organization, you need to bring together a mix of people with a variety of strengths. Another way of stating it is that you need variety, as embodied in a group of people who possess different…
What should you do when a friend calls and says, “Can you give my kid a job with your company?” Or it could be the caller’s spouse or best friend . . . you have had calls like that, haven’t…