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Why Franchise OPS? – Everyone in the room is an expert – Two-way communication between participants and facilitators – Meaningful conversation about issues facing your…
Customers become more satisfied increase when they are dealing with employees who have been trained to resolve conflicts or – even better – to provide customers with solutions that prevent real conflict from arising at all.
Guest Post By Bob Dearing, CFE Let’s begin by defining what culture is. There are literally hundreds of different definitions, but let’s start with a…
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