I recently came across a great report by Hay Group about the power of climate in the workplace. Hay Group, www.haygroup.com, is a management consulting firm that helps people within an organization become motivated to perform to their best ability. …
The BAF Signal, written by Bradley Friedman, is a blog that focuses on time management but also has a variety of posts about other interesting topics such as social media. Recently, I wrote a guest post for The BAF Signal that…
There are four stages to a company’s participation in a business group (co-op, buying group, franchise, or dealer network): Curiosity, Felicity, Reality, and Maturity. Stage 1: Curiosity This is the very beginning. This is where the company/person is investigating. During…
Imagine a well-run franchise as an orchestra. All of the musicians are attentive, working together and following the conductor’s lead to make a beautiful piece of music. Then, imagine what it would be like to be part of such a…
I just recently had a conversation with a very senior franchise executive. He made an interesting point, he said that I have 85% franchisee satisfaction, is there a real ROI in improving that number. He went on to say that…
Is there an economic benefit to increased engagement? That’s the question at hand. I don’t know of any measures that directly calculate the economic benefit of having engaged members or franchisees…or customers for that matter. Yet there are studies that…
Fear of collaboration is it’s biggest deterrent.
What are you doing in your group? Herding sheep or leading a pack of wolves?
The question is, how do you create passion in your organization? Unfortunately, passion does NOT come by wishing, dreaming, hoping or even telling people to be passionate.