Matt May is the author of In Pursuit of Elegance: Why the Best Ideas Have Something Missing and The Elegant Solution: Toyota’s Formula for Mastering Innovation. He is also a weekly columnist for the American Express OPEN Forum Idea Hub. …
In today’s fast-paced, ever-changing, technology-driven workplace, many people face the prospect of being replaced by a machine that can do their job faster and without error. But there is one thing that will remain the same no matter how many…