If you are trying to solve a problem in your organization, here is an important question to ask: Are you addressing the symptoms of the problem, or the cause? Let’s say, for example, that your salespeople are not meeting…
It’s standard practice to hand out survey forms when a day of training is done, or to email feedback forms to trainees the next day. But is that enough? Probably not. Because getting the right feedback in the right ways…
By Evan Hackel The higher up you are in your organization, the more time you should spend working on your business, not working in your business. A functional manager, for example, like someone who manages a call center, can perhaps spend 95% of the day supervising subordinates, tracking…
Manager/employee touch-base meetings were created to be better than yearly or twice-yearly job reviews; they are especially effective when you are leading younger generations. Why are touch-base meetings more effective than old-fashioned, standard job reviews? First and foremost, they take…
To run a successful organization, you need to bring together a mix of people with a variety of strengths. Another way of stating it is that you need variety, as embodied in a group of people who possess different…