I think there’s nothing that has a greater impact on cooperative than a live event. Exhibit A to that argument is an annual convention. A very close second are town hall meetings where management hosts regional sessions to both share…
As you read in a previous post, the recently held Franchise Operations Performance Summit (OPS) held in Denver, Colorado was a sellout. I was really excited about that. While I think that selling out makes it a success on one…
Operating at full capacity. 2012 Franchise Operations Performance Summit (OPS), to be held July 18-19 in Denver, CO, sells out.
byThe Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to performance operations excellence, recently announced the July 18-19 event was a sellout. “Clearly we’re thrilled with the response to this year’s Franchise OPS in Denver. One of…
Matt May is the author of In Pursuit of Elegance: Why the Best Ideas Have Something Missing and The Elegant Solution: Toyota’s Formula for Mastering Innovation. He is also a weekly columnist for the American Express OPEN Forum Idea Hub. …
In today’s fast-paced, ever-changing, technology-driven workplace, many people face the prospect of being replaced by a machine that can do their job faster and without error. But there is one thing that will remain the same no matter how many…
This summer, the Balihoo Blog, full of tips and trends in marketing, featured a guest post which I wrote. The post deals with the concept of engaging your franchisees, members, or dealers when implementing a marketing strategy. It also mentions…
I have been focusing a lot on blogging this summer. In fact, I just wrote a guest post for ReputationDR Weblog in which I discuss how you can prevent an angry business customer from ruining your online reputation. ReputationDR specializes…
I recently came across a great report by Hay Group about the power of climate in the workplace. Hay Group, www.haygroup.com, is a management consulting firm that helps people within an organization become motivated to perform to their best ability. …
The BAF Signal, written by Bradley Friedman, is a blog that focuses on time management but also has a variety of posts about other interesting topics such as social media. Recently, I wrote a guest post for The BAF Signal that…
There are four stages to a company’s participation in a business group (co-op, buying group, franchise, or dealer network): Curiosity, Felicity, Reality, and Maturity. Stage 1: Curiosity This is the very beginning. This is where the company/person is investigating. During…